FAQs

All pricing is in the American dollar, USD.

Unfortunately, we do not offer a different price based on each customer’s country.

While many of our customers use browsers such as Safari and Firefox without any issues, we do sometimes see oddities when using these browsers especially if they are not up to date.

We recommend using the latest version of Google Chrome for the best user experience.

We do not support browser versions that are more than 5 years old or Internet Explorer.

e do not offer a different price based on each customer’s country.

Purchases are non-refundable.

Video playback depends on many factors including the computer/device being used, the internet browser, internet connection quality, and many other variables. If there are playback issues, try viewing the video in a different web browser. If that doesn’t help, try using a different computer/device and making sure your internet connection is strong. These are usually the simple fixes for playback issues you may have.

Additionally, some older versions of Android (prior to version 4.3) did not manage secure video playback well. This is an Android issue which can easily be resolved by ensuring you have the latest version of Android installed on your device along with Google Chrome. Some Android devices, such as Samsung phones, come with a custom browser that does not support secure video playback. Please ensure you are actually running Google Chrome on your Android device.

1. Make sure you have a fast and stable internet connection. We recommend a minimum download speed of 10Mbps for smooth playback.

2. Try refreshing your browser, or switching to a modern browser like Google Chrome, Firefox or Safari.

3. Restart your wireless router or modem.

For course-related inquiries, email info@iwawojourney.com

For coaching inquiries visit https://iwawojourney.com/product-category/coaching/https://iwawojourney.com/shop/

For speaking inquiries visit https://iwawojourney.com/product-category/public-speaking/